YogentTerms of Service
These terms are an agreement between you and KIMOR LIMITED ("we", "us") for your use of the Yogent website, desktop app, mobile app and extension (the "Service"). By creating an account or using the Service, you agree to these terms. If you use the Service for a company, you confirm you may accept these terms on its behalf.
1. The Service
Yogent is software for e-commerce operations: AI agents and workflows that work in your seller centers and websites through your own computer and browser, plus a fingerprint browser, reports and team sync. Features may change as we improve the Service.
2. Your account
- You must be at least 18 and provide accurate information.
- You are responsible for your account, your devices and everything done under your account, including by team members you invite.
- Tell us promptly at help@yogent.ai if you suspect unauthorized use.
3. Your responsibilities and acceptable use
- You operate your own shops and accounts. Agents act on your instructions and with your authority; you are responsible for their actions in your accounts and for complying with the rules of the platforms you use (such as TikTok Shop, Amazon and Temu) and with applicable laws.
- Review results that matter before relying on them. AI output can be wrong or incomplete; the Service asks for your approval before sensitive actions, and you remain responsible for approving them.
- Do not use the Service to break the law, infringe others' rights, send spam, commit fraud, access systems or accounts without permission, or interfere with the Service or circumvent its limits.
- Do not resell the Service or the model allowance, or reverse engineer the Service except as permitted by law.
4. Plans, payment and allowance
- Some features are free. Paid plans include a model allowance and are priced as shown on our website, in RMB unless stated otherwise.
- Paid plans are prepaid for a fixed period (for example one week or one month) through Alipay or WeChat Pay. Plans do not renew automatically; to continue, you pay again for a new period.
- Allowances are shared by the team, reset or expire at the end of each period, and cannot be carried over, transferred or exchanged for cash.
- Refunds are described in our Refund Policy.
- We may change prices for future periods; a change never affects a period you have already paid for.
5. Your content
You keep all rights to the content and data you put into the Service. You give us permission to host, process and transmit it only as needed to provide the Service to you. How we handle personal information is described in our Privacy Policy.
6. Our property
The Service, including its software, design and trademarks, belongs to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use it under these terms.
7. Third-party services
The Service works with third-party websites and services (marketplaces, payment, AI model providers and others). We do not control them and are not responsible for their availability, content or decisions, including actions a platform takes on your shop or account.
8. Availability and changes
We work to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may modify, suspend or discontinue features; for a material reduction in a paid plan we will refund the unused part as described in the Refund Policy.
9. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these terms, create risk or legal exposure for us or others, or if required by law.
10. Disclaimers
To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose. We do not guarantee any sales, ranking, profit or business result.
11. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.
12. Changes to these terms
We may update these terms. We will post the new version here with a new date and notify you of material changes. Continuing to use the Service after the change means you accept the new terms.
13. Disputes
Please contact us first so we can try to resolve any issue informally. These terms are governed by the laws of the place where KIMOR LIMITED is registered, and disputes will be submitted to the competent courts there, unless mandatory law where you live provides otherwise.
14. Contact
KIMOR LIMITED · help@yogent.ai
服务条款
本条款是你与 KIMOR LIMITED（"我们"）之间关于使用 Yogent 网站、桌面版、手机 App 和扩展（"本服务"）的协议。注册账号或使用本服务，即表示你同意本条款。代表公司使用的，你确认有权代表该公司接受本条款。
1. 本服务
Yogent 是电商运营软件：通过你自己的电脑和浏览器，在卖家后台和网站里工作的 AI 智能体和工作流，以及指纹浏览器、报告和团队同步。我们会持续改进，功能可能调整。
2. 你的账号
- 你须年满 18 周岁，并提供真实信息。
- 你对自己的账号、设备以及账号下的一切操作负责，包括你邀请的团队成员的操作。
- 发现账号被盗用，请尽快联系 help@yogent.ai。
3. 你的责任和使用规范
- 店铺和账号由你自己运营。智能体按你的指令、以你的授权操作；你对它们在你账号里的操作负责，并须遵守所用平台（如 TikTok Shop、Amazon、Temu）的规则和适用法律。
- 重要结果请先核对再使用。AI 的输出可能出错或不完整；本服务在敏感操作前会请你确认，由你决定是否批准。
- 不得利用本服务违法、侵犯他人权益、发送垃圾信息、欺诈、未经授权访问系统或账号，不得干扰本服务或绕过其限制。
- 不得转售本服务或模型额度；除法律允许外，不得对本服务进行反向工程。
4. 套餐、付款和额度
- 部分功能免费。付费套餐含模型额度，价格以网站公布为准，除另有说明外以人民币计价。
- 付费套餐按固定周期（如一周或一个月）通过支付宝或微信支付预付。套餐不会自动续费，到期后需要继续使用请再次付款。
- 额度全团队共用，每个周期结束时重置或失效，不能结转、转让或兑换现金。
- 退款规则见退款政策。
- 我们可能调整之后周期的价格，已付款的周期不受影响。
5. 你的内容
你放进本服务的内容和数据，权利仍归你所有。你授权我们仅在为你提供本服务所需的范围内存储、处理和传输这些内容。个人信息的处理见隐私政策。
6. 我们的权利
本服务（包括软件、设计和商标）归我们或我们的许可方所有。我们授予你按本条款使用本服务的有限、非独占、不可转让的权利。
7. 第三方服务
本服务会与第三方网站和服务（电商平台、支付、AI 模型服务商等）配合使用。我们无法控制它们，不对其可用性、内容或决定负责，包括平台对你的店铺或账号采取的措施。
8. 可用性和变更
我们尽力保持本服务可用，但不保证不中断、无错误。我们可能修改、暂停或停止部分功能；如付费套餐的内容有实质性减少，会按退款政策退还未使用部分。
9. 暂停和终止
你可以随时停止使用本服务并注销账号。如你违反本条款、给我们或他人带来风险或法律责任，或法律要求，我们可以暂停或终止你的使用。
10. 免责声明
在法律允许的范围内，本服务按"现状"和"现有"提供，不作任何明示或默示保证，包括适用于特定用途的保证。我们不保证任何销量、排名、利润或经营结果。
11. 责任限制
在法律允许的范围内，我们不对间接、附带、特殊或后果性损失，以及利润、收入、数据或商誉损失承担责任。因本服务产生的任何索赔，我们的总责任以索赔发生前 3 个月内你向我们支付的金额为限。法律规定不能限制的责任除外。
12. 条款变更
我们可能更新本条款，新版本会发布在本页并更新日期，重大变更会通知你。变更后继续使用本服务，即表示你接受新条款。
13. 争议解决
如有问题请先联系我们协商解决。本条款适用 KIMOR LIMITED 注册地法律，争议提交该地有管辖权的法院；你所在地的强制性法律另有规定的除外。
14. 联系我们
KIMOR LIMITED · help@yogent.ai