YogentPrivacy Policy
This policy explains how KIMOR LIMITED ("we", "us") handles personal information when you use the Yogent website (yogent.ai), the Yogent desktop app, the Yogent mobile app and the Yogent Extension (together, the "Service").
1. Information we collect
- Account information — your mobile phone number (when you sign in with an SMS code), or your name, email address and profile picture from Google when you sign in with Google; team names and the members you invite.
- Payment information — plan, amount, order number and payment status. Payments are processed by Alipay or WeChat Pay; we do not receive or store your card or bank account details.
- Synced content — the agents, workflows, reports, products and settings you choose to sync to your team, so they are available on your other devices.
- AI requests — when you use the model allowance included in a plan, the text and images an agent sends to the model (for example, page text or a screenshot needed for the next step) pass through our servers to a third-party AI model provider. We record token usage for billing; we do not use this content to train models.
- Technical data — app version, operating system, IP address, error logs and basic usage statistics, used to keep the Service secure and working.
2. Information that stays on your computer
The desktop app runs your tasks locally. Fingerprint-browser profiles, cookies and sign-ins to the websites you operate, downloaded files, and pages an agent reads are stored on your computer and are not uploaded to us, except for content you choose to sync or the AI requests described above.
3. How we use information
- to create and secure your account, including sending sign-in codes;
- to provide, sync and support the Service, and to process payments and allowances;
- to prevent abuse and fraud, and to comply with legal obligations;
- to tell you about important changes to the Service. We do not send marketing messages unless you agree.
4. Sharing
We do not sell or rent personal information. We share it only with service providers that help us run the Service, under confidentiality obligations and only for that purpose: cloud hosting (DigitalOcean, Singapore), SMS delivery (Tencent Cloud), payment processing (Alipay, WeChat Pay), sign-in (Google), and third-party AI model providers for AI requests. We may also disclose information when required by law or to protect the rights and safety of our users and the public.
5. Storage, transfer and retention
Our servers are located in Singapore. By using the Service you understand that your information may be processed outside your country. We keep account and synced data while your account is active, and payment records for as long as accounting and tax laws require. When you delete your account, we delete or anonymize your personal information within 30 days, except where we must keep it by law.
6. Security
We use encrypted connections (HTTPS), access controls and limited staff access. SMS codes are stored only as hashes and expire after 10 minutes. No system is perfectly secure; please keep your devices and accounts protected.
7. Your rights
You may access, correct, export or delete your personal information, or withdraw consent, by contacting help@yogent.ai. We will respond within 15 business days.
8. Cookies
The website uses only necessary cookies and local storage — to keep you signed in to your account page and to remember your language. We do not use advertising or cross-site tracking cookies.
9. Children
The Service is for businesses and is not intended for anyone under 18. We do not knowingly collect information from children.
10. Changes
We may update this policy. We will post the new version here with a new date, and notify you in the app or by message for material changes.
11. Contact
KIMOR LIMITED · help@yogent.ai
隐私政策
本政策说明 KIMOR LIMITED（"我们"）在你使用 Yogent 网站（yogent.ai）、Yogent 桌面版、Yogent 手机 App 和 Yogent Extension（合称"本服务"）时如何处理个人信息。
1. 我们收集的信息
- 账号信息：用短信验证码登录时的手机号；用 Google 登录时 Google 提供的姓名、邮箱和头像；团队名称和你邀请的成员。
- 支付信息：套餐、金额、订单号和支付状态。支付由支付宝或微信支付处理，我们不接收、不保存你的银行卡或账户信息。
- 同步内容：你选择同步到团队的智能体、工作流、报告、商品和设置，方便你在其他设备上使用。
- AI 请求：使用套餐自带的模型额度时，智能体发给模型的文字和图片（例如决定下一步所需的网页文字或截图）会经过我们的服务器转给第三方 AI 模型服务商。我们记录 token 用量用于计费，不用这些内容训练模型。
- 技术数据：应用版本、操作系统、IP 地址、错误日志和基本使用统计，用于保障服务安全和正常运行。
2. 留在你电脑上的信息
桌面版在本机执行任务。指纹浏览器环境、你运营的网站的 Cookie 和登录状态、下载的文件、智能体读取的网页，都保存在你的电脑上，不会上传给我们；你选择同步的内容和上面说的 AI 请求除外。
3. 我们如何使用信息
- 创建和保护你的账号，包括发送登录验证码；
- 提供、同步和支持本服务，处理付款和额度；
- 防止滥用和欺诈，履行法律义务；
- 通知你本服务的重要变化。未经你同意，我们不发营销信息。
4. 共享
我们不出售、不出租个人信息。只与帮助我们运行本服务的服务商共享，且仅限于该用途、受保密义务约束：云服务器（DigitalOcean，新加坡）、短信（腾讯云）、支付（支付宝、微信支付）、登录（Google），以及处理 AI 请求的第三方 AI 模型服务商。法律要求或为保护用户和公众的权益与安全时，我们也可能披露信息。
5. 存储、跨境与保存期限
我们的服务器位于新加坡，你的信息可能在你所在国家或地区以外处理。账号和同步数据在账号存续期间保存；支付记录按会计和税务法规要求的期限保存。你注销账号后，我们在 30 天内删除或匿名化你的个人信息，法律要求保留的除外。
6. 安全
我们使用加密连接（HTTPS）、访问控制，并限制员工访问。短信验证码只保存哈希值，10 分钟后失效。任何系统都无法做到绝对安全，也请你保护好自己的设备和账号。
7. 你的权利
你可以通过 help@yogent.ai 查询、更正、导出或删除你的个人信息，或撤回同意。我们会在 15 个工作日内答复。
8. Cookie
网站只使用必要的 Cookie 和本地存储：让你在账号页面保持登录、记住你选的语言。我们不使用广告或跨站追踪 Cookie。
9. 未成年人
本服务面向企业和商家，不面向 18 岁以下人士。我们不会有意收集未成年人的信息。
10. 变更
我们可能更新本政策，新版本会发布在本页并更新日期；重大变更会在应用内或通过消息通知你。
11. 联系我们
KIMOR LIMITED · help@yogent.ai